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Expansion Into Retail Banking

Enrolling On Your Bank’s Website | Capital One

While many other monolines were acquired by larger, diverse banks, Capital One expanded into retail banking with a focus on subprime customers.

Capital One acquired New Orleans, Louisiana-based Hibernia National Bank for $4.9 billion in cash and stock in 2005 and acquired Melville, New York-based North Fork Bank for $13.2 billion in cash and stock in 2006, which reduced its dependency on credit cards from 90% to 55%.

In 2007, Capital One acquired NetSpend, a marketer of prepaid debit cards, for $700 million.

During the 2007 subprime mortgage financial crisis, Capital One closed its mortgage platform, GreenPoint Mortgage, due in part to investor pressures.

In 2008, Capital One received an investment of $3.56 billion from the United States Treasury as a result of the Troubled Asset Relief Program. On June 17, 2009, Capital One completed the repurchase of the stock the company issued to the U.S. Treasury paying a total of $3.67 billion, resulting in a profit of over $100 million to the U.S. Treasury.

The U.S. Securities and Exchange Commission criticized Capital One’s conduct during the crisis, claiming that they understated auto loan losses during the financial crisis of 20072008. In 2013, Capital One paid $3.5 million to settle the case, but was not required to directly address the allegations of wrongdoing.

In February 2009, Capital One acquired Chevy Chase Bank for $520 million in cash and stock.

In 2012, Capital One closed 41 branch locations.

Capital One Bank Review 2022

Published January 2022by Matthew Goldberg

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Our experts continually research, review, and rate banks to help you objectively compare and choose financial institutions to fit your needs.

No Minimum Balance

No monthly fees

Capital One is ideal for consumers looking for a full-service bank with a wide network of no-fee ATMs and access to physical branches in select states.

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Member FDIC

Bankrate Savings Score: 4.4/5 stars

Bankrate Savings Score: 5/5 stars

Bankrate CD Score: 5/5 stars

Bankrate CD Score: 5/5 stars

Bankrate CD Score: 5/5 stars

The listings that appear on this page are from companies from which this website receives compensation, which may impact how, where and in what order products appear. This table does not include all companies or all available products. Bankrate does not endorse or recommend any companies.

Member FDIC

Bankrate Savings Score: 4.4/5 stars

Bankrate Savings Score: 5/5 stars

Bankrate CD Score: 5/5 stars

Capital One Bank is among the top 10 largest banks in the country, with branches in seven Eastern and two Southern states.

Find Capital One Banks & Atms Near Me Use Map To Find Nearby Location

You can find the Capital One Bank & ATM nearby your location easily with the help of our map. Use the pins to locate the nearest Capital One Bank and ATM in the map. The map also provide you other necessary information like contact details, hours of operation, travel distance, travel time from the present location.

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What Does Capital One Offer

As a full-service online bank, Capital One offers:

  • Savings accounts

Savings Accounts

360 Performance Savings

Performance Savings is Capital One 360’s high-yield savings account. It yields a 0.40% APR, which is higher than what many online banks offer, but not the highest available. Interest is earned regardless of your balance.

Performance Savings accounts come with:

  • No minimum balance requirements
  • No monthly maintenance fees

Kids Savings Account

Parents who want to open a savings account for their children should check out Capital One’s Kids Savings account. Perfect for kids of all ages, this account also has no monthly maintenance fees or minimum balance requirements. It yields a 0.30% APY.

As a custodial account, both parents and children can access a Kids Savings account, although transfers require logging in under the parent’s account. Once a child turns 18, the account is automatically converted into a 360 Savings account.

Capital One 360 Savings Accounts
Account Name


360 CDs

CDs are available for a variety of terms ranging from six months to five years. Interest tops out at 1.00% APY, which is quite good compared to the best CD rates available right now. There is no minimum deposit required.

Capital One 360 CD Rates

Capital One Vs Td Bank

Capital One Bank Hours: What Time Does Open, Close ...

TD Bank has more than 1,200 branches located in the Eastern U.S. Its banking accounts are also more traditional than those of Capital One, in that they mostly come with monthly fees that can only be avoided through qualifying activities. For example, the TD Convenience Checking account its most popular, according to the bank charges a whopping $15 monthly fee, although that can be avoided with a modest $100 daily balance. The TD Beyond Savings account requires a very high $20,000 minimum to avoid its $15 monthly fee. Beyond this, the typical litany of big bank fees apply, such as a $35 overdraft charge, a $3 fee to use non-TD ATMs and a $15 fee for incoming wires.

Capital One clearly has the edge on TD Bank when it comes to fees and account minimums. TD Banks strength relative to Capital One comes in its customer service. Between extensive branch locations albeit exclusively along the Eastern seaboard and 24/7 customer service, TD Bank customers can easily access help when they need it.

Editorial Note: The content of this article is based on the authors opinions and recommendations alone. It has not been previewed, commissioned or otherwise endorsed by any of our network partners.

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Monoline Credit Card Company

On July 21, 1994, Richmond, Virginia-based Signet Financial Corp announced the corporate spin-off of its credit card division, OakStone Financial, naming Richard Fairbank as CEO. Signet renamed the subsidiary Capital One in October 1994.

At that time, Capital One was a monoline bank, meaning that all of its revenue came from a single product, in this case, credit cards. This strategy is risky in that it can lead to losses during bad times. Capital One attributed its relative success as a monoline to its use of data collection to build demographic profiles, allowing it to target personalized offers of credit directly to consumers.

Capital One began operations in Canada in 1996.

Are Banks Open On Thanksgiving Day 2021 Opening Hours For Chase Capital One And More

Thanksgiving is observed on the fourth Thursday of every November. In 2021, it falls on November 25.

As it is a federal holiday, many government offices are shut on Thanksgiving Day and most banks, including The Federal Reserve, are closed on the day.

However, online banking options are still available to customers at the website of their bank. ATM machines can also be accessed at local branches for any banking needs. Call centers for some banks may also stay open on Thanksgiving Day.

Some banks may also offer certain services on a reduced schedule. Contact your local bank branch to confirm the services available and exact hours of operation before visiting.

It’s also worth noting that some branches may be closed or operating reduced services amid the ongoing COVID-19 pandemic.

The U.S. Federal Deposit Insurance Corporation says: “In difficult circumstances, some banks may need to temporarily limit operations to protect the health of their employees and customers. This may include closing a lobby, converting to drive-thru only services, or encouraging customers to use ATMs or digital channels to access their services.

The FDIC “encourages banks to work with consumers affected by COVID-19,” in the form of waiving certain fees, including overdraft, ATM, late payment, early withdrawal, and other fees.

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Capital One Bank Customer Service

Customer service is available in a variety of ways, including:

  • Phone

Customers can also track their accounts through a mobile banking app, which includes mobile deposit and bill pay features as well as access to your credit score and a card locking feature. The app has outstanding reviews, currently, a 4.8-out-of-5 on the App Store and 4.7 rating on .

Amendment To Terms Of Use To Allow Personal Visits

Tech: âTechnicallyâ? | Capital One

In 2014, Capital One amended its terms of use to allow it to “contact you in any manner we choose”, including a “personal visit . . . at your home and at your place of employment.” It also asserted its right to “modify or suppress caller ID and similar services and identify ourselves on these services in any manner we choose.” The company stated that it would not actually make personal visits to customers except “As a last resort, . . . if it becomes necessary to repossess sports vehicle”. Capital One also attributed its assertion of a right to “spoof” as necessary because “sometimes the number is ‘displayed differently’ by ‘some local phone exchanges,’ something that is ‘beyond our control'”.

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Capital One Bank Review: Best For Fee

Good for

Because Capital One 360 checking and savings accounts operate as an online division of the more traditional Capital One Bank, customers generally must conduct all transactions online. However, limited services are available in Capital One Cafes, where customers can get help opening accounts or basic account information.

One drawback is a lack of variety when it comes to Capital One checking accounts, although there is a checking account for teens, called the MONEY account, offered alongside the standard checking account, 360 Checking. Still, if youre looking for a low-fee, low-minimum, high-yield option and prefer to bank electronically, Capital One 360 may be worth considering.

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How Do I Open A New Account With Capital One

We have many different types of accounts to choose from. To get all the details and apply to open an account online,

Existing customers can open additional accounts from within the Capital One mobile app by clicking âBrowse Financial Productsâ in the Profile tab located at the bottom of the screen.

We Appreciate Your Time

Capital One Bank Withdraws Request to Open in Charles ...

Did you find our article on Capital One Bank hours helpful? Let us know by commenting or rating the article below. We welcome and questions, concerns, or general discussion in the comments section below. For a complete list of other operating hours, visit our home page. Based on your interest in this article, we recommend checking out our pages for Wells Fargo, Bank of America, TD Bank, Regions Bank, US Bank, SunTrust Bank, KeyBank, and any of the other bank hours provided.

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Fines For Misleading Customers To Pay Extra For Services

In July 2012, Capital One was fined by the Office of the Comptroller of the Currency and the Consumer Financial Protection Bureau for misleading millions of its customers, such as paying extra for payment protection or credit monitoring when they took out a card. The company agreed to pay $210 million to settle the legal action and to refund two million customers. This was the CFPB’s first public enforcement action.

How To Contact Capital One Customer Service

Capital Ones customer service numbers for bank support are:

  • 1-800-655-2265 for retail branch bank accounts
  • 1-800-810-4013 for non-branch accounts
  • 1-877-442-3764 for online banking assistance

You can reach automated services every day, but the best time to call is between 8 a.m. and 7 p.m. Eastern time. The retail branch bank account line is available a little later until 11 p.m.

More on Capital One

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Capital One Business Checking Accounts: Pros

With all of this in mind, lets continue our Capital One Small Business Checking account review by discussing how these accounts stand out compared to other business checking accounts on the market. What are the advantages and drawbacks of doing your business banking with Capital One?

Lets break it down.

Capital Ones Three Open Bank Apis

Signing Up, Final Steps | Capital One

To kick start DevExchange, Capital One has release three new open APIs:

  • SwiftID API: a two-factor Authentication service that lets Capital One customers manage access to third-party services in a secure manner.
  • Rewards API: returns Capital One customer rewards information including miles, points balance and cash rewards
  • : an API where users can submit some basic information about their financial state and in return receive pre-qualification for specific offers to Capital One services, such as their credit cards.

The new APIs lend themselves to a variety of use cases.

SwiftID could be used to provide a more secure authentication process. Anwar gives the example of a car garage being able to supply a quote for repair and the customer validating authorization to carry out the works via SwiftID, or to add a layer of security to a Dropbox photo folder, where users with shared permission must also use SwiftID before they can access contents.

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About Capital One Bank

Capital One financial corporation was also known as Capital One. It is a 26 years old American bank holding company and they are specializing in credit cards, auto loans, Saving account, and banking.

Capital One headquartered located in McLean, Virginia. It is on the largest bank list in the United States. This bank is popular because it is a technology focus bank.

In the United States, they have 755 branches including 30 cafe-style locations and 2000 ATMs.

Capital One also ranked 97th on the Fortune 500. This bank mainly conducts business in United States, Canada, United Kingdom.

Capital One is the second largest auto finance company in the United States.

Review: Should You Open A Capital One Bank Account

Capital Ones primary appeal is to online banking customers. Although there are Capital One Cafes where you can get branch assistance, the banks 360 products are modeled after online-only banks that offer no-fee accounts and pay higher yields than traditional banks such as Chase and Bank of America.

Capital One 360 checking and savings accounts pay higher than average yields, but they dont reach the lofty heights of many online banks. For example, the Capital One 360 Performance Savings account offers a 0.4% APY, which is about 8 times the national average savings APY of 0.05%. However, that yield is still below those of online competitors such as Ally Bank, which offers a 0.5% APY on its online savings account.

Still, this collection of no-fee checking, savings and CD accounts that pay much more than traditional banks may merit a look. For example, as an incentive to sign up, Capital One promoted a $100 bonus to customers who signed up for 360 Checking by Jan. 26, 2021, and spent at least $300 on their debit card within 90 days of opening the account.

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How To Bank With Capital One Outside Of Business Hours

If you want to conduct banking business after hours you can do so using Capital Ones online banking and mobile banking platforms, as well as Alexa. Unlike many banks, Capital One is compatible with Amazon devices. With an Amazon Alexa-enabled device you can use voice commands and questions to track spending, pay your bills and more. Meanwhile, the mobile app also lets you pay your bills and set up account notifications to get alerts for suspicious activity.

We’re Reopening But Your Health And Well

Capital One Bank Near Me Open On Saturday

Web access is needed to use mobile banking. Check with your service provider for details of specific fees and charges. Routine or unscheduled maintenance may impact accessibility. Mobile deposits are available only in the U.S. and U.S. territories.

The Capital One Mobile app has a 4.8/5-star customer rating on the App Store and is in the top 10% in the Finance App category as of 12/15/2020.

The Capital One Mobile app has a 4.6/5-star customer rating on Google Play and is in the top 10% in the Finance App category as of 12/15/2020.

Capital One does not provide, endorse or guarantee any third-party product, service, information or recommendation listed above. The third parties listed are not affiliated with Capital One and are solely responsible for their products and services. All trademarks are the property of their respective owners.

Fees may apply for some accounts at non-Capital One ATMs. See your account disclosures for specific fee information.

As of 11/24/2020 there are 2,084 Capital One, 40,704 Allpoint® and 31,468 MoneyPass® ATMs.

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Devexchange: An Open Banking Developer Platform

DevExchange gives developers what they are looking for: easy-to-integrate APIs, a robust testing environment, great documentation that is comprehensive and simple, and sample code and reference applications, Naveed Anwar, Managing Vice President Digital at Capital One told ProgrammableWeb on the eve of the launch.

We are one of the first banks going after developers as a new audience, Anwar said, noting the choice of name for the portal , was deliberate: When you work with developers, they do not just need a storefront, this is where developers can learn things so they can get better at their craft. It is not just about opening APIs that give them small integrations. This portal is about the ability to have a two-way conversation, it is more of an interaction. Anwar says that the portal approach recognizes that Developers dont want to just build for the sake of it, they are focused on creating new consumer experiences.

Related: APIs Could Unlock Much Needed Banking Industry Transformation

Developers are very hungry to build great user experiences, and that is one key strength I know Capital One can bring to the table, said Anwar. Our designers sit with our coders and build in an agile approach. We have a design first approach. We dont want to just give developers the APIs, we want to give them other tools, too.

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